Gaming isn't just about winning — it's about having fun. r9999 believes every player deserves to play responsibly. On this page, we explain how to keep yourself protected and make sure gaming stays a source of enjoyment, not a problem.
Play for Fun
Not a Money-Making Tool
Stick to Your Limits
Stay Within Your Budget
Take a Break
Stop When You Need To
Get Help
You're Not Alone — We're Here
At r9999, we've always believed gaming should be a healthy form of entertainment — never a source of problems in your life. Responsible gaming means knowing your limits, staying within them, and reaching out for help when you need it.
Online gaming is growing rapidly in Bangladesh. In this environment, r9999 is committed to ensuring every player games consciously, responsibly, and safely. Breaking free from the mindset of chasing wins or playing more to recover losses — that's the first step toward responsible gaming.
R9999's responsible gaming policy is built to align with international standards. We want you to stay happy and healthy for the long run — ensuring that gaming never harms your family life, financial stability, or mental well-being. That's the goal behind every protection measure we have in place.
Gaming is a way to spend your leisure time. Treating it as a source of income is where problems begin. In every session, only spend what you can afford to lose without it affecting your life.
Set a fixed budget for gaming each week or month — and stop when it's gone. Resist the urge to chase losses with more bets; that's the biggest trap of all.
Playing for long stretches without a break weakens your decision-making. Take at least a 10–15 minute break every hour. When your body and mind are refreshed, the gaming experience is better too.
We're putting the best protection tools in your hands — so you stay in control of your own gaming experience.
Set a cap on how much you deposit daily, weekly, or monthly — before you start playing. Once a limit is in place, you won't be able to deposit beyond it. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
You can set a time limit on how long you play in a single session. Once that limit is reached, the system will automatically alert you and log you out if needed. This is a highly effective way to reduce the harmful effects of extended gaming sessions.
Set your own cap on the total amount you wager over a given period. This feature is especially useful for those who find themselves betting more than intended without realizing it. Play within your budget and enjoy the experience with peace of mind.
If you feel like you need a break, you can set a cooling-off period anywhere from 24 hours to 30 days. During this time, no bets or deposits can be made from your account. Take the time to clear your head and come back refreshed.
For a longer break, use our self-exclusion feature. You can suspend or permanently close your account for anywhere between 6 months and 5 years. No promotional messages will be sent during this period. We respect your decision.
View a detailed report of your gaming history, total spend, total winnings, and time played. Understanding your own patterns makes it easier to make informed decisions. r9999 wants you to always have full visibility into your gaming habits.
Gaming addiction can creep up on you — often before you even realize it. Ask yourself the questions below. If most of your answers are "yes," reach out to us. We're here to help, not to judge.
Remember, asking for help isn't a sign of weakness — it takes courage. r9999's support team is always here for you, and your privacy is fully protected.
Do you keep playing in an attempt to win back money you've lost?
Is gaming causing issues in your relationships with family or friends?
Are you regularly spending more than your set budget?
Do you feel restless or irritable when you're not gaming?
Are you prioritizing gaming over work, study, or sleep?
Are you hiding your gaming habits from the people close to you?
Are you relying on gaming to get through financial difficulties?
Log in and go to the "Responsible Gaming" section. You'll find all limit and break options there — customize them easily to suit your needs.
For any concerns, reach out to us directly via Live Chat. Our trained agents will assist you with full confidentiality.
To self-exclude or close your account long-term, email support@r9999.ws. The process will be completed within 24 hours.
Download your monthly gaming report from your account settings. Analyze your own spending and time at your own pace.
R9999 is strictly for users aged 18 and above. Keeping minors away from gaming is one of our top priorities. Age is verified at registration, and KYC verification is mandatory if there is any doubt.
As a parent, here's what you can do:
Your safety is our top priority at r9999. Join today and enjoy gaming in a trusted environment.