R9999 Terms & Conditions – Fully in English

By using the r9999 website and platform, you are considered to have agreed to these terms and conditions. It is therefore essential to read them in full before opening an account.

R9999 is an internationally licensed online gaming and betting platform serving Bangladesh and multiple countries worldwide. These Terms & Conditions constitute a legally binding agreement between r9999 and its users.

R9999's terms and conditions are published in Bengali so that all users in Bangladesh can easily understand them. We believe transparency is the foundation of a healthy gaming environment.

To open an account with r9999, you must meet the following requirements. All information provided during registration must be accurate, complete, and up to date. Registering with false information may result in account termination and forfeiture of any funds on account.

• Each person may only register one account — creating multiple accounts using the same name, address, email, or phone number is strictly prohibited.
• Accounts may not be transferred, sold, or rented to any third party.
• Keeping your account password confidential is your own responsibility.
• Verification of the phone number and email address provided at registration is mandatory.
• For any changes to your account, please contact r9999 support.

You must be at least 18 (eighteen) years old to open an account at r9999. We are firmly committed to preventing underage gaming. Your age must be declared at the time of registration, and r9999 may request a government-issued ID to verify your age at any time.

Acceptable documents for verification include:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (where applicable)

All deposits to r9999 must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted and any such transactions will be reversed.

• r9999 reserves the right to refuse any deposit, particularly in cases involving suspicious transactions.
• No hidden charges on deposits — what you deposit is exactly what gets credited to your account.
• r9999 strictly follows AML policies to prevent money laundering.

Your account must be fully verified before you can withdraw funds from r9999. Withdrawal requests are typically processed within 15 minutes to 24 hours.

• The withdrawal method must match the method used for the original deposit.
• Winnings earned from bonuses require wagering requirements to be met before withdrawal.
• The minimum withdrawal amount is ৳ 500.
• Multiple withdrawal requests submitted within the same period may be consolidated into one.
• r9999 reserves the right to place a withdrawal on hold and conduct an investigation in cases of suspected irregularities.

All bonus and promotional offers at r9999 come with specific terms and conditions. By accepting a bonus, you agree to the particular terms attached to that bonus.

1. The welcome bonus is available to new members only and can be claimed once.
2. Bonus wagering requirements typically range from 20x to 40x.
3. Winnings derived from bonuses may be subject to a maximum withdrawal limit.
4. Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
5. Incorrectly applying a bonus code may result in the bonus being voided.
6. R9999 reserves the right to modify or cancel any bonus offer.
7. Any evidence of bonus abuse or fraudulent activity will result in account suspension.

All betting activity on r9999 is governed by specific rules. Make sure you understand these rules thoroughly before placing any bets.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match or event is cancelled, bets are generally refunded.
• Odds in live betting can change at any moment.
• r9999 reserves the right to void any bets placed at incorrect odds due to a system error.
• A maximum bet limit applies per event, which varies depending on your account tier.
• Match fixing or the use of inside information in betting is strictly prohibited.

The following activities are strictly prohibited on the r9999 platform. Engaging in any of them will result in immediate account closure and possible forfeiture of all funds held in the account.

• Operating multiple accounts under the same identity.
• Bonus abuse — exploiting system loopholes to collect excessive bonuses.
• Using r9999 for money laundering or processing illegal funds.
• Use of hacks, bots, or automated software on the platform.
• Harassing or deceiving other members.
• Operating an account using false information.
• Attempting to exploit internet connection errors for unfair advantage.

R9999 handles your personal information with the utmost care. We never sell your data to third parties. Full details on how we collect, store, and use your information are available in our Privacy Policy.

• Your personal information is used solely for service delivery and verification purposes.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law.

For more details, visit our Privacy Policy Read.

R9999 treats Responsible Gaming as a core value. We want every player to enjoy gaming as entertainment, not let it become an addiction. To support this, we provide a range of tools and resources.

• Option to set daily, weekly, and monthly deposit limits.
• Options to set betting limits and session time limits.
• Self-Exclusion – option to temporarily or permanently deactivate your account for a set period.
• Cooling-Off Period – take a break ranging from 24 hours up to 30 days.
• Reality check notifications – periodic reminders of your gaming session duration.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

R9999 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

1. Serious violation of the terms and conditions.
2. Evidence of fraud or dishonest activity.
3. Bonus abuse or system manipulation.
4. Submission of false identity or fraudulent documents.
5. Direction from legal or regulatory authorities.
6. Extended inactivity (12 months or more).

Members may also close their account at any time by contacting support. Any remaining balance at the time of closure can be withdrawn, subject to verification.

R9999 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or through the platform in advance.

Continued use of the platform after updated terms are published will be considered your acceptance of the new terms. It is good practice to check this page regularly.

• Support Email: support@r9999.ws
• Live Chat: Available 24/7 on the platform
• For general enquiries, visit our FAQ View page.